This makes me think it's something to do with the files specifically, but you've eliminated weird filename problems, and even the path ( Y:\Test\ rather than a path that includes spaces - which sadly can cause trouble). It sounds like it affects about 20% of your library (good to hear it works in other cases). Unfortunately I'm unsure what is going wrong in your case. My hope is that VHA just works no matter the setup, but it seems like sometimes something goes wrong. Thank you for reporting this bug and sharing the screenshots - it helps eliminate giving you advice that doesn't apply.
VIDEO HUB APP HOW TO
Some advice how to fix this issue would be appreciated. I've had to batch import files to keep the thumbnail failure rate to a minimum. When I check the thumbnail folder, it's empty.Īs far as I can tell, the program is skipping files for no reason and the failure rate goes way up when large amount of files are imported at once. I converted file "a" to mp4 and named it "aa" but it still doesn't generate a thumbnail. Video Hub App is the only media organizer I use that is resulting in such a high thumbnail failure rate.įile "a" is avi and "b" is wmv. According to the FAQ these video formats are supported, and the files display just fine on other media organizing programs. Nothing I do generates thumbnails for certain files Video Hub App doesn't like, and I have no idea what I'm supposed to be doing to get these files to work.īlack previews and no thumbnails being generated is affecting 20% of my library. I have tried to regenerate the thumbnails, move the files, renaming files and converting file type. I tried testing three problem files that won't generate a thumbnail no matter what I do. It doesn't matter if I convert them to mp4 since the video will still result in a black screen. I'm having an issue with certain video formats not generating any preview or thumbnail images.
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